Thank you for your continued patronage of our hotel.
We have recently received reports of issues involving reservations made through certain third-party booking websites that are not officially affiliated with our hotel. These issues include unconfirmed bookings, discrepancies in reservation details, and cancellations not being properly processed.

Please note that we are unable to assist with any reservations made through non-affiliated booking platforms (such as Agoda).
To ensure a safe and reliable stay, we strongly recommend booking through officially affiliated travel agencies or reservation websites, including our official website.

If you are unsure whether a booking site is affiliated with us, please feel free to contact the hotel in advance.